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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

tonya vernon

May 12, 2023

5  out of  5 rating by tonya vernon
"Thank you Crystal Plaster State Farm and Cristy Malott for saving me so much money on my car and home insurance. The staff has been so friendly and helpful throughout the stressful process of switching my insurance."

Karen Barr

May 5, 2023

5  out of  5 rating by Karen Barr
"Diana York and her colleagues are the best! Their knowledge and experience makes deciding on the best policy a breeze. I highly recommend paying them a visit!"

Callie Pool

May 4, 2023

5  out of  5 rating by Callie Pool
"Natasha was incredibly helpful, patient and so kind. She helped lower our insurance drastically and was extremely personable. Would recommended her to anyone!!"

David Luedke

May 4, 2023

5  out of  5 rating by David Luedke
"NATASHA is Awesome"

Ali Rivera

May 3, 2023

5  out of  5 rating by Ali Rivera
"Best service best experience Natasha it’s the best 💯💯💯"

Becca Sue

April 25, 2023

5  out of  5 rating by Becca Sue
"I had a great experience when I contacted Crystal Plaster State Farm to get information about insurance. Natasha helped me with all my questions. She is very knowledgeable in her field. I did not feel any pressure from her nor did I feel rushed during our conversation. She was very enjoyable to speak with and took her time to explain everything in full detail. I wish all businesses had her patience and enthusiasm when speaking with customers."

Darren Fain

April 18, 2023

5  out of  5 rating by Darren Fain
"Go see Natasha! You won't regret it!!! Best agents in town!!!!"

Augustin Pena

April 17, 2023

5  out of  5 rating by Augustin Pena
"Natasha Rodolfo was a great agent helped me lower my rates"

Amanda Pena

April 17, 2023

5  out of  5 rating by Amanda Pena
"Natasha, was great at helping me set up a policy and getting started. She was very knowledgeable and explained all the information very well"


March 31, 2023

5  out of  5 rating by 2steping
"Great experience today , Natasha made the process fast and easy, 10 out of 10!"

Bryan Lee

March 30, 2023

5  out of  5 rating by Bryan Lee
"I had the fortunate experience of being contacted by Natasha after doing an online quote. The process was simply amazing. Natasha answered any questions I had about the process and/or coverage. She didn’t rush me when I had her on the phone as I looked over the quotes she sent me. Natasha worked quickly on her end and made the whole process seamless. I feel like an idiot for not finding this Agency before. She was extremely easy to get ahold of and responsive. I work a night shift schedule so she was understanding and gave me her full attention for the small periods I was up during the day. I can go all day…great place to work with…easy process…lots information to help you understand your policy. I greatly appreciate the customer service I received and I’m excited to start a business relationship with this Agency. Hopefully I never need the policies though!"

Jackson obront j

March 23, 2023

5  out of  5 rating by Jackson obront j
"Crystal was super professional and helpful highly recommend"

Lurdes Jauregui

March 14, 2023

5  out of  5 rating by Lurdes Jauregui
"everything perfectly good attentionperfectly fine is the best insurancethat I had"

Ty Windham

March 10, 2023

5  out of  5 rating by Ty Windham
"Crystal & her team are the best! They provide great assistance and make sure that I’m taken care of. 10/10 would recommend."

Walter Jones

March 6, 2023

2  out of  5 rating by Walter Jones
"They increase what you pay without informing you"

William Miller

February 24, 2023

5  out of  5 rating by William Miller
"I Would like to Acknowledge the hard work put in by Natasha Bates to get such a great insurance policy and make the whole process very pleasant. We have Multiple items insured through the Agency and I highly recommend that if you are looking for an insurance quote to give this Agency a Call."

a google user (Barbara)

February 17, 2023

5  out of  5 rating by a google user (Barbara)
"These are the nicest ladies I’ve ever met, not just nice but so helpful. They will work hard to understand your situation and get you the coverage you need at the best price. And they don’t disappear if you have a problem or a claim. They’re all great but Diana is my fav!"

first last

February 1, 2023

5  out of  5 rating by first last
"I’m new to this agency but they treated me like family and saved me a bunch of money (while increasing my coverage substantially)! Thanks so much!"

Tommy York

January 20, 2023

5  out of  5 rating by Tommy York
"Best service I have experienced by far dealing with any insurance company. The staff are especially helpful with any concerns or question that I may have. They’ll find you the best combination of coverages that will give you more for your buck and in this economy that’s greatly appreciated."

Loretta Johnson

January 5, 2023

4  out of  5 rating by Loretta Johnson
"They are wonderful."

Tucker Garza

November 7, 2022

5  out of  5 rating by Tucker Garza
"Laiken did a fantastic job! She saved me tons on my rate, while also giving me higher coverages than my previous insurance company. I would highly recommend."

TheKing Shady

October 27, 2022

5  out of  5 rating by TheKing Shady
"Nancy is a life saver, as a young adult driving a sports car having her help me with everything has made my life a breeze. Only paying about 120 a month when other places want to charge me more then 5x that amount. Couldn't be more grateful and will definitely recommend to others."

Jose Salazar

October 17, 2022

5  out of  5 rating by Jose Salazar
"Nancy has been super helpful since day 1. I have been with State Farm for over 5 years now and have never had an issue. They are great to work with."

Ashley Borque

October 17, 2022

5  out of  5 rating by Ashley Borque
"So amazing and friendly 🥰🥰🥰"

Cynthia Howard

October 17, 2022

5  out of  5 rating by Cynthia Howard
"Natasha Bates is one of the best Insurance agents I have ever inquired. She was thorough with helping me understand the way each insurance program worked for my needs and found the best rates that worked with my income. I would highly recommend Natasha to any of my family and friends."