State Farm® Insurance Agent Crystal Plaster
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Jordan
December 4, 2025
5
out of
5
rating by Amy Jordan
"We love our agent and the staff!"
We responded:
"Thank you, Amy! I'm happy to hear that you love our team. We're committed to providing excellent service and are always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Peteybeastmode Gaming
November 21, 2025
5
out of
5
rating by Peteybeastmode Gaming
"Brandon reached out to me and was very friendly and helpful from the beginning. He answered all of my questions, presented me with all of my options, and helped me pick the plan that works best for my family."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Brandon was friendly and helpful in guiding you through your options. We're committed to providing the best service for you and your family. Let us know if there's anything else we can assist with!"
Brittney Brown
November 21, 2025
5
out of
5
rating by Brittney Brown
"Great experience with Brandon. The process went smoooth and he was very professional and patient with all of my questions and needs. Thank you Brandon for an amazing experience with my insurance policy. 100% recommend!"
We responded:
"Thank you, Brittney! I'm happy to hear that Brandon provided you with such a smooth and professional experience. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Josie Greeson
November 21, 2025
5
out of
5
rating by Josie Greeson
"Brandon gave us excellent service and was very considerate of our needs. Highly recommend!"
We responded:
"Thank you, Josie! I'm happy to hear that Brandon provided you with excellent service and was attentive to your needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Nomadic Dwellers
November 1, 2025
5
out of
5
rating by Nomadic Dwellers
"We recently moved everything back over to State Farm and it was a wonderful experience thanks to the amazing team in Crystal’s office! Everyone was so thorough, kind and knowledgeable. We started with Diana York before she moved to another office, and she was great. Alyssa finished everything up for us, and was also awesome to work with. Some of their rates were a little higher than what we had, but others were lower, so it all balanced out. Overall, very happy with the product offerings and prices, and glad to be back with State Farm. Highly recommend!!"
We responded:
"Thank you for sharing your experience! I'm delighted to hear that our team, including Diana and Alyssa, provided you with such thorough and knowledgeable service. It's great to know that you're happy with our offerings and pricing. We appreciate your recommendation and are glad to have you back with State Farm. If you need anything else, feel free to reach out!"
Analaura Galvan
October 9, 2025
5
out of
5
rating by Analaura Galvan
"Nancy was very detailed with the quotes provided and answered every question I had."
We responded:
"Analaura, thank you for your review! I'm happy to hear that Nancy was able to provide detailed quotes and answer all your questions. Our team is dedicated to delivering thorough and helpful service. Let us know if there's anything else we can assist you with!"
Barbara
August 28, 2025
5
out of
5
rating by Barbara
"Working with Brandon Brown was so simple and easy. He made all the hassle of changing companies so quick and efficient. Thank you so much."
We responded:
"Thank you, Barbara! I'm happy to hear that Brandon made your transition smooth and efficient. We appreciate your feedback and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Joco Music
August 26, 2025
5
out of
5
rating by Joco Music
"Call today for a quote. Brandon Brown saved us thousands on our car and home owners. We now have more insurance for less $. Amazing customer service, easy process via one phone call and very knowledgeable about the industry. Don't mess around with on line quotes which lead to unwanted spam calls. Thank you Brandon, well done!"
We responded:
"Hey, Joco Music! Thanks so much for sharing that Brandon was able to help you with both your auto and homeowners coverage while keeping the process easy and straightforward. It is great to hear that you found the service knowledgeable and the experience simple from start to finish. Your feedback means a lot to our team."
Raylee Nowlin
August 19, 2025
5
out of
5
rating by Raylee Nowlin
"Laiken is amazing!! She was able to beat my old coverage by a long shot while reducing my monthly price! I highly recommend this State Farm!"
We responded:
"Thank you, Raylee! I'm so happy to hear that Laiken was able to provide you with better coverage at a lower cost. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Debbie Almeida
August 10, 2025
5
out of
5
rating by Debbie Almeida
"The agent, Diana York she was very helpful. Very Knowledgeable, She explained everything very thoroughly, She has a great personality and she really cares about her job. She also called me back right away, went by I over our insurance premium with us because we had some changes to our policy. She is outstanding and you are blessed to have her. you are awesome."
We responded:
"Thank you for your wonderful feedback, Debbie! I'm happy to hear that Diana provided you with such excellent service and took the time to explain everything thoroughly. We’re grateful to have her on our team. If you have any more questions or need assistance, feel free to reach out anytime."
Nancy Arocho
August 6, 2025
5
out of
5
rating by Nancy Arocho
"Brandon Brown was great! He took time to explain policy options and answered all our questions. Their office is conveniently close to us. He was very knowledgeable and professional! Visit State Farm Ins on Henderson St, Cleburne, TX!"
We responded:
"Thank you for your review, Nancy! I'm happy to hear that Brandon provided you with such knowledgeable and professional service. It's great that our office location is convenient for you as well. If you have any more questions or need assistance, feel free to reach out anytime!"
Tony Arocho
August 6, 2025
5
out of
5
rating by Tony Arocho
"Excellent and outstanding"
We responded:
"Thank you, Tony! I'm happy to know you had an excellent experience with us. Your feedback means a lot. Let us know if there's anything else we can assist you with!"
shannon drew
July 15, 2025
5
out of
5
rating by shannon drew
"I made a issue on my part with my insurance setup online. I called and within 20 minutes Brandon not only insured me but completely went out of his way to help me and solve my issue.10/10 customer service as well as communication. Wait time was minimal and team was very effective."
We responded:
"Thank you for your review, Shannon! I'm happy to hear that Brandon was able to assist you so effectively and quickly. Our team is dedicated to providing top-notch service and communication. If you need anything else, feel free to reach out!"
Deana Whitehorn
June 25, 2025
5
out of
5
rating by Deana Whitehorn
"Crystal Plaster is a smart lady! She has always treated me with the upmost respect and compassion and she surrounds herself with 'like-minded' people. The kindness and efficiency I experience from each of her fabulous employees, speaks to her thoughtfulness. My most recent experience with Crystal's office, introduced me to Alyssa, one of the most delightful ladies I've ever worked alongside. She is well-mannered, helpful, informative, and well-trained. Crystal has established a culture there that leaves you feeling like a 'friend' or 'family-member.' Thank you Crystal Plaster State Farm!"
We responded:
"Thank you, Deana, for your wonderful feedback! I'm so happy to hear about your positive experiences with our team. It's great to know that Alyssa made such a positive impression on you. We strive to create a welcoming and supportive environment for everyone. If there's anything else we can assist you with, please feel free to reach out. Thanks for choosing us!"
Gina E
June 12, 2025
5
out of
5
rating by Gina E
"I had been shopping around other places for auto insurance for a while. But Brandon got me the best deal for my auto insurance. He made the process so seamless and easy. I recommend him to all my friends and family."
We responded:
"Thank you for your review, Gina! I'm happy to hear that Brandon was able to assist you in finding a great deal on your insurance. Making the process seamless and easy is what we strive for. We appreciate your recommendations to your friends and family. Let us know if there's anything else we can do for you!"
Steve Knight
June 11, 2025
5
out of
5
rating by Steve Knight
"Alyssa was very helpful and easy to work with. Good outfit"
We responded:
"Thank you for your review, Steve! I'm happy to hear that Alyssa made your experience a positive one. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Francisco Aguirre
June 5, 2025
5
out of
5
rating by Francisco Aguirre
"Brandon was great to work with! 👍 He got all my insurance needs taken care of. Don't hesitate to reach out – they'll take care of you too!"
We responded:
"Thank you for your review, Francisco! I'm happy to hear that Brandon was able to assist with your insurance needs. We appreciate your recommendation and are always here to help. Let us know if there's anything else we can do for you!"
Marissa Aguirre
June 5, 2025
5
out of
5
rating by Marissa Aguirre
"I am so glad to have Crystal Plaster as my insurance agent. Went into her office and Brandon helped with everything.. I have my vehicles and homeowners with them.. We are fortunate to have them as our insurers."
We responded:
"Thank you, Marissa! I'm happy to hear that Brandon was able to assist you with your insurance needs. It's wonderful to know you feel fortunate with your coverage. We’re here to help with anything else you might need!"
Jose
June 3, 2025
5
out of
5
rating by Jose
"Alyssa was great! she was a great help and answered all my questions. The coverage is great and the price was more than fair. Turns out I was overpaying with my last auto insurance. They really helped me out of a tough situation and I can't recommend them enough"
We responded:
"Thank you, Jose! I'm glad to hear Alyssa was able to assist you and provide the answers you needed. It's wonderful to know that our coverage and pricing met your expectations and helped you find a better solution. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Ana Fernandez
June 3, 2025
5
out of
5
rating by Ana Fernandez
"I worked with Nancy to bundle my car and home insurance and it went so smoothly. She’s great!"
We responded:
"Thank you, Ana! I'm happy to hear that Nancy made the process of combining your insurance products smooth. Our team is dedicated to providing excellent service, and it's wonderful to know Nancy delivered just that. If you have any more questions, feel free to reach out!"
Amelia Jacobo
May 22, 2025
5
out of
5
rating by Amelia Jacobo
"Brandon was excellent getting us taken care of. If you are needing help getting insurance don’t give this office a call."
We responded:
"Thank you, Amelia, for sharing your experience! I'm glad Brandon was able to assist you effectively. If you ever need further assistance or have questions about your insurance, don't hesitate to reach out to our office. We're here to help!"
Richie
May 16, 2025
5
out of
5
rating by Richie
"Diana is the best!! She is honest and very helpful!! Great person to work with!"
We responded:
"Thank you, Richie, for your wonderful feedback! I'm glad to hear that Diana's honesty and helpfulness made a positive impact. She's truly a valuable part of our team. If you need any assistance in the future, don't hesitate to reach out!"
Leslie Rojas
May 16, 2025
5
out of
5
rating by Leslie Rojas
"I can’t say enough about this office. I was pleased with my experience. Everyone goes above and beyond to make sure you are taken care. The individual I worked with to get switched over was Brandon and he couldn’t be more helpful. Easy smooth process.!"
We responded:
"Thank you, Leslie, for sharing your experience! I'm glad to hear that Brandon and the team made your transition smooth and easy. We appreciate your kind words and are here for any future needs or questions you may have."
Crystal Brown
May 8, 2025
5
out of
5
rating by Crystal Brown
"Went into this agency and felt very welcomed. I was helped by Brandon who was very knowledgeable and able to help me get my insurance set up the way I needed. If you are looking to make the switch give this agency a try you won’t regret it!"
We responded:
"Thank you so much for your kind words, Crystal! I'm delighted to hear that Brandon was able to assist you effectively and make you feel welcome. Your recommendation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
A Jones
April 11, 2025
5
out of
5
rating by A Jones
"I am so thankful to have moved to State Farm! After years with another insurance company, I got a newer vehicle and my rates shot up. I got a quote from Vanessa which was great and then Alyssa called me to confirm everything and get things going. They were so kind with me and genuine! That alone is priceless! Thank you ladies for being the example of what true customer care is and for making sure I was well taken care of! I will refer all my friends to Crystal Plaster - State Farm office!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Vanessa and Alyssa provided you with such genuine and caring service. It's wonderful to know that you felt well taken care of during your transition to our office. Your referrals mean a lot to us, and we're here for any further insurance needs or questions you might have."