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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julio Vázquez

September 5, 2026

5  out of  5
rating by Julio Vázquez
"Everyone was very nice and helped answer all my questions."
We responded:
"Thank you, Julio! I'm happy to hear that our team was able to assist you and answer all your questions. We appreciate your feedback and are here if you need anything else!"
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Bito #1

September 3, 2026

5  out of  5
rating by Bito #1
"Excelent people truly recommend"
We responded:
"Thank you! I'm happy to hear you had a great experience with us. We appreciate your recommendation and support. Let us know if we can help with anything else!"
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Ryan yb

September 1, 2026

5  out of  5
rating by Ryan yb
"she had a lot of aura super nice"
We responded:
"Thank you, Ryan, for your review! I'm glad to hear you had a positive experience and felt welcomed. We're here to make sure you always feel comfortable and supported. Let us know if we can help with anything else!"
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Marlene Estrada

September 1, 2026

5  out of  5
rating by Marlene Estrada
"I came to get a better quote for our vehicle insurance since my son is turning 18 and our previous insurance went up. They helped us tremendously. So sweet and nice. Definitely recommend."
We responded:
"Marlene, thank you for taking the time to leave us a review! I'm happy we could assist you with a better quote for your insurance. It's wonderful to know you found our team sweet and helpful. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Isha B.Guzman

August 26, 2026

5  out of  5
rating by Isha B.Guzman
"Alyssa helped transfer our insurance from out of state without much problems."
We responded:
"Isha, thank you for taking the time to leave us a review! I'm happy to hear that Alyssa made your out-of-state insurance transfer smooth and hassle-free. We're here to make things easy for you. Let us know if we can help with anything else!"
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Rachel Violet

August 21, 2026

5  out of  5
rating by Rachel Violet
"Just transferred all my insurance over to State Farm Crystal Plaster. Brandon set everything up for me and was very thorough and professional. I enjoyed my time speaking to him. Prices are very fair and competitive."
We responded:
"Rachel, thank you for taking the time to leave us a review! I'm happy to hear that Brandon was able to assist you thoroughly and professionally. It's great to know you're satisfied with our competitive pricing. We're glad to have you with us. Let us know if we can help with anything else!"
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Shawn Gaetzke

August 21, 2026

5  out of  5
rating by Shawn Gaetzke
"Worked with Le Anna had a quote in a matter of 30 minutes !! Process was simple and quick highly recommend! We saved some money as well!"
We responded:
"Shawn, thank you for taking the time to leave us a review! I'm happy to hear that Le Anna made the process quick and easy for you, and that you were able to save some money. We appreciate your recommendation! Let us know if we can help with anything else!"
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Gabbee Sakal

August 21, 2026

5  out of  5
rating by Gabbee Sakal
"I had to get insurance in a pinch for our new house, and she got me the absolute best price I had been offered out of EVERYWHERE else that I called. She will work with you and whatever works best for you to help you get what you need for a reasonably affordable price!! Highly recommend!"
We responded:
"Thank you, Gabbee! I'm happy I could help you find the right insurance at a great price. It's important to us that you get what you need in a way that works for you. We appreciate your recommendation! Let us know if we can help with anything else!"
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Tammy Powers

August 21, 2026

5  out of  5
rating by Tammy Powers
"Excellent service with prompt response."
We responded:
"Tammy, thank you for taking the time to leave us a review! I'm happy to hear that you received excellent service and prompt responses from our office. We strive to provide the best experience for our customers. Let us know if we can help with anything else!"
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Chris Alexander

August 20, 2026

5  out of  5
rating by Chris Alexander
"Very helpful"
We responded:
"Chris, I'm so happy to hear you found our service helpful. We're always here if you need anything else!"
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Brandon Wilson

August 13, 2026

5  out of  5
rating by Brandon Wilson
"Great people"
We responded:
"Thank you for the 5 star review, Brandon! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Tabitha Irvin

August 13, 2026

5  out of  5
rating by Tabitha Irvin
"The Crystal Plaster team are incredible! The people there are so lovely to communicate with. They respond very quickly. Someone is always there to answer any questions you may have, and they’re there to help you with any other situations. Highly highly recommend!!!"
We responded:
"That is wonderful to hear, Tabitha! Knowing that my team provided prompt, friendly communication and that someone is here whenever you need answers makes me incredibly proud. Thank you from the bottom of my heart for taking a moment to post your sweet review and support our local Cleburne office!"
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Zander Martinez

August 7, 2026

5  out of  5
rating by Zander Martinez
"Amazing Service"
We responded:
"Thank you for the great review, Zander!"
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Walter Flemmings

August 7, 2026

5  out of  5
rating by Walter Flemmings
"Met with Brandon and he was as professional as can be."
We responded:
"Walter, thank you for taking the time to leave us a review! I'm happy to hear that Brandon provided you with a professional experience. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Dino Tsatalbasidis

August 6, 2026

5  out of  5
rating by Dino Tsatalbasidis
"I was a client of Crystal's office some years ago and they offered fantastic service! The one time I had to make a claim, the communication and logistics flowed seamlessly and professionally. I recently moved back to Texas and reached out to their office again, and Alyssa did an excellent job helping me understand my quote and some other questions about my transition back to Texas. Highly recommend working these wonderful people!"
We responded:
"Dino, thank you for taking the time to leave us a review! I'm so happy to hear that you had a great experience with us both in the past and now upon your return to Texas. Alyssa is indeed fantastic, and I'm glad she was able to assist you with your transition. We appreciate your recommendation and are here if you need anything else!"
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aj green

August 4, 2026

5  out of  5
rating by aj green
"After being a loyal customer to Allstate for over 10 years my rates were getting a little higher than normal. I was never in any accidents except once. Never made any claims outside of that as I should have for other smaller things. November of 2023 I decided to call around in the Cleburne area and Crystal Plaster State Farm was able to beat my current monthly rate by over a $100 difference!!! That’s huge and helpful especially within these times. Not only that, but I had more coverage and noticeably lower deductibles than my previous policy with Allstate as well. All in all, if you’re looking for insurance with a reputable insurance company that will have competitive rates, look no further than Crystal Plaster State Farm for all your insurance needs. So far we’re pleased 👌 Thanks for the amazing customer service Diana York & Grace Rinehart, y’all truly went above and beyond to earn my business.

Update: 8/4/26 and they still continue to impress & provide top notch customer service! Alyssa Riley reached out on 8/3/26 just as a courtesy call to make sure I was doing well & good with my current policy. While I opted out of the insurance she was originally offering, I had her look into an estimate for my home insurance policy to bundle with my auto policy. She was able to get me a much better rate on my home insurance policy as well as combine it with my auto policy to get me a discount. Talk about a big win!!! I greatly appreciate Alyssa & the Crystal Plaster Agency for going above & beyond to save me money, especially in this economy!!!"
We responded:
"Aj, thank you for sharing your positive experience with Crystal Plaster State Farm. We're delighted to hear that Diana York and Grace Rinehart provided you with amazing customer service and were able to offer you a competitive rate that resulted in significant savings. At State Farm, we aim to provide excellent coverage and service, and we appreciate your trust in choosing us for your insurance needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for being a valued customer, and we look forward to continuing to serve you."
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Diana Golden

August 3, 2026

5  out of  5
rating by Diana Golden
"Amazing service, amazing staff! Tiffany is very knowledgeable and very helpful in answering my questions."
We responded:
"Diana, thank you for taking the time to leave us a review! I'm happy to hear that Tiffany was able to assist you with your questions. We strive to provide knowledgeable and helpful service to everyone who walks through our doors. Feel free to reach out if you need anything else!"
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Jarod Osman

July 30, 2026

5  out of  5
rating by Jarod Osman
"Greeted with a smile and very professional. I highly recommend."
We responded:
"Jarod, thank you for taking the time to leave us a review! I'm happy to hear you felt welcomed and found our service professional. Your recommendation means a lot to us. We're always here if you need anything else!"
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Samuel Vernon

July 24, 2026

5  out of  5
rating by Samuel Vernon
"Helpful and knowledgeable staff"
We responded:
"Samuel, thank you for taking the time to leave us a review! I'm happy to hear that our staff was able to provide the help and knowledge you were looking for. We appreciate your support!"
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Sweet Ps Heavenly

July 20, 2026

5  out of  5
rating by Sweet Ps Heavenly
"We are insured with State Farm under Randy and Tammy Hyles this is my business email account, we moved to Crystal maybe a year ago and have been very pleased after being with State Farm since 1989. We’d been with an agent that we were very upset with and almost leaving State Farm and she came to our rescue not really knowing Crystal, but her office manager Tiffany has been a friend of our family since she was a very young girl and is always willing to help with any and all issues we have could not ask for a better Office.TH."
We responded:
"Thank you! I'm so happy to hear that you've been pleased with our office since making the switch. It's wonderful to know that Tiffany has been a helpful and familiar face for your family. We're here to make sure you have the support you need. Let us know if we can help with anything else!"
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Jaylan Evans

July 17, 2026

5  out of  5
rating by Jaylan Evans
"Shout out to Laiken, she was very knowledgeable and explained everything to me in a way I could understand. Made my experience a breeze!"
We responded:
"Jaylan, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Laiken cares a lot about our customers."
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Mary Renken

July 15, 2026

5  out of  5
rating by Mary Renken
"The Plaster Team is amazing to work with and extremely knowledgeable. If you are in need of a review of your current coverage or are new to insurance coverage they will make sure you are truly covered."
We responded:
"Mary, I'm happy to hear that you found our team knowledgeable and helpful. We always strive to ensure our clients feel well-covered and informed. Let us know if we can help with anything else. Thank you for choosing us!"
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Rick Bartley

July 14, 2026

5  out of  5
rating by Rick Bartley
"Brandon was great, very informative"
We responded:
"Rick, thank you for taking the time to leave us a review! I'm glad to hear that Brandon was able to provide you with the information you needed. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Lucero Castro

July 13, 2026

5  out of  5
rating by Lucero Castro
"Alyssa was great and very helpful!"
We responded:
"Lucero, thank you for taking the time to leave us a review! I'm glad to hear that Alyssa was able to assist you so well. We appreciate your feedback and are here if you need anything else!"
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Juan zitro24

June 16, 2026

5  out of  5
rating by Juan zitro24
"Nancy has always been helpful when I go in regarding my policies. Very patient and kind with my statefarm questions. THANKYOU"
We responded:
"Thank you, Juan, for taking the time to leave us a review! I'm glad to know you've had a positive experience with our office and that we've been able to assist you with your policy questions. We appreciate your support!"